Why OracleMed

OracleMed Health meets the dynamic demands of your healthcare needs offering with benefits offering world-class medical care

The financial security of our insurance partners together with our Worldwide presence gives you:

    • 24-hour Medical Call Centre and International Help Line to offer advice and assistance
    • Worldwide hospital network of 3200 hospitals
    • All claims paid at incurred costs and by direct settlement through OracleMed
    • Full cover for medical evacuations and in hospital treatment for medical emergencies in home country or when travelling abroad
    • Full cover for non-emergency hospital treatment in home country or offshore
    • Hospitalisation in world-class hospitals
    • Benefits include airfare and accommodation for a person to accompany the patient personal and seamless service at every interaction
    • Regional representation
    • Dedicated client relationship manager

Why choose OracleMed Health?

24 hour Medical Insurance Cover for hospital treatment whilst at home or when travelling abroad.

Access to a 24 hour Multilingual Medical Call Centre and International Help Line. Our call centre will provide help and assistance in emergencies and evacuations. We have direct access to a vast number of medical assistance providers based both Worldwide and across Africa.

  • OracleMed Health is responsible for the full Administration Process
  • Our highly dedicated, skilled and experienced medical team are at hand to give advice and to offer unparalleled service levels.
  • A case manager is assigned to each patient
  • The products are fully insured by Constantia Insurance Company Limited, an A rated insurer formed in 1963 and quoted on Johannesburg Stock Exchange
  • Annual increases consistently contained to sustain loyalty and marketability.
  • Cost contained competitive premiums
  • Direct settlement of all claims by OracleMed Health
  • All claims are paid at incurred costs
  • No deposits. No excesses

Local on the ground support through our appointed dependable in-country Medical Doctors and Appointed Service Providers.

Flexibility to select Medical Providers, Hospitals and Doctors

Product Features

  • 24 hour emergency evacuation and hospital treatment whether at home or abroad
  • Full cover and range of benefits when you need to be admitted to hospital
  • Emergency medical treatment outside of your home country
  • Air evacuation with medical treatment
  • Accommodation and airfare for accompanying family member
  • Return by commercial airline to home country
  • A case manager is assigned to each patient
  • All claims are paid by direct settlement by OracleMed Health and paid at incurred costs
  • Full cover and range of benefits when you need to be admitted to hospital for non-emergency (elective) procedures whether at home or offshore
  • Transfer by Commercial airline to the nearest appropriate facility
  • Accommodation and airfare for accompanying family member
  • Return by commercial airline to home country
  • A case manager is assigned to each patient
  • All claims are paid by direct settlement by OracleMed Health and paid at incurred costs
  • For 15 or more employees medical histories will be disregarded. This means that any Pre-existing conditions will always be covered
  • No waiting periods
  • Tailor-made and price planned benefits
  • A dedicated Account Manager is assigned to ensure smooth operation of the scheme
  • Regular claims reports will be supplied to update of the performance of the Plan and to highlight areas of concern
  • Monthly reconciliations of staff census

TYPES OF COVER

  • Worldwide cover for emergency evacuation and resulting treatment
  • Worldwide network of 3200 hospitals
  • Claims paid by direct settlement by OracleMed
  • Hospital treatment can be Worldwide
  • Worldwide cover or Continent of African cover
  • Treatment done in country of temporary residence and/or home country
  • Travel and accommodation included in the benefits
  • Overall annual limit of USD 1 million per person per annum
  • In patient and outpatient cover
  • Members may have treatment in home country with travel and accommodation covered by OracleMed
  • Short term travel insurance
  • Business or leisure

Our mission is to create valuable and enduring relationships
based on the highest levels of integrity and good faith.

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